FAQ: frequently asked questions
Here you will find answers to the most frequently asked questions about Swissasia Trading, our service and purchasing in China.
What does Swissasia Trading do?
Swissasia Trading GmbH is a Swiss-founded and managed purchasing office in China with headquarters in Niederuzwil SG and offices in Shenzhen and Hong Kong. Since 2011, we have been simplifying the purchase of all kinds of products from China and minimising the risk for European companies through direct quality control on site.
What advantage do I have as a Swiss company?
The free trade agreement between Switzerland and China has been in force since 1 July 2014. With a Certificate of Origin, Swiss companies can import goods at a reduced rate of duty or even duty-free - a clear advantage over EU competitors. Swissasia takes care of all the necessary customs documents.
How does Swissasia protect my order from quality problems?
Before each mass production, we create a sample in triplicate - for you, the factory and Swissasia. Mass production is only approved on the basis of this final sample. Quality control takes place directly on site in China. Nothing leaves the country that has not passed our inspection.
Which products can Swissasia procure or produce?
Products of all kinds - regardless of the material: metal, plastic, paper, textiles or based on original samples. Both customised productions (made to measure) and standard parts.
How does a typical project work?
You tell us your specifications and budget. We look for approved factories, obtain quotations and create a sample. After your approval, mass production starts under our supervision. We then take care of quality control, packaging, customs clearance and transport directly to you.
What shipping options does Swissasia offer?
Air freight (7–10 days), sea freight (6–8 weeks) and rail freight (4–5 weeks, China to Europe), in cooperation with a Swiss logistics partner that has its own office in Shenzhen.
Does Swissasia work with certified factories?
Yes, exclusively with factories that have been personally visited and inspected on site. Fair working conditions and high social standards are a prerequisite for cooperation.
Does Swissasia have any known reference customers?
Yes. Our customers include Amer Sports SA, ProPuls Projektagentur GmbH, Bergbahnen Klewenalp-Stockhütte and CAPICHE. All of them confirm our reliability, quality and straightforward communication.
In which languages does Swissasia work?
The Swiss team works in German and English. Four Chinese-speaking employees and one Swiss employee work on site in China. The website is available in German and English.
How do I get in touch?
Swissasia Trading GmbH, Waldeggstrasse 37, 9244 Niederuzwil SG. Phone: +41 71 772 00 20, Mon–Fri 08:00–12:00 / 13:30–16:30 (CET). Request a quote online: swissasiatrading.com/en/offerte-anfragen
Does Swissasia Trading also work with private clients?
No. Swissasia Trading works exclusively with business customers (B2B): companies, associations, agencies and public bodies. The General Terms and Conditions therefore apply only to business customers.
Where does Swissasia Trading have offices?
Swissasia Trading GmbH is headquartered at Waldeggstrasse 37, 9244 Niederuzwil SG (Switzerland). In addition, it has its own office in Shenzhen (Swissasia Trading Co. Ltd, Bao’an District), an office in Hong Kong (Mongkok, Kowloon) and SATrading FZ LLC in the Ras Al Khaimah Economic Zone (RAKEZ) for clients in the United Arab Emirates and the Gulf region.
What bespoke products does Swissasia manufacture?
For example, caps, hats and beanies, running shirts and clothing, backpacks (including waterproof ones), thermo bottles, sunglasses, microfibre cloths, ski straps, badges (woven, embroidered, PVC), tube scarves and wallets, each featuring a logo, print or embroidery as specified by the customer. In addition, we offer standard items and bespoke products made from metal, plastic and paper.
How soon will I receive an initial quote?
Usually within 48 hours of the enquiry. The purchasing office in Shenzhen checks feasibility and prices with verified factories and sends an initial quotation with reference images. The process is quickest if you provide specific details regarding the product, quantity, material, finish and budget.
Which Incoterms and currencies does Swissasia Trading use?
For international deliveries, the Incoterms agreed in the quotation apply, for example EXW, FOB, CIF or DAP. Unless otherwise agreed, the risk passes to the customer upon handover to the first carrier. Invoices are issued in the currency specified in the quotation; prices are exclusive of VAT, customs duties and import charges, unless otherwise agreed.
How does the quality control process work before dispatch?
Prior to mass production, three samples are produced (one for the customer, one for the factory and one for Swissasia). Production is checked against this approved sample by trained staff, either on site at the factory or at our own premises in Shenzhen. Nothing that fails the inspection leaves China.